Muhammad Rizaldi

Online Dispute Resolution (ODR) Opportunities for Business to Consumer E-Commerce Dispute Resolution in Indonesia

I have been working as a researcher at Indonesian Court Monitoring Society (ICMS) since 2013. As a researcher, I am focusing my study in Indonesian Judicial Reform agenda. In 2015, I was managing a project from Australia Indonesia Partnership for Justice to evaluate court annexed mediation in Indonesia in terms of its performance management system. Knowing that we have a large demand of mediator to settle cases in court annexed mediation, I took mediator training and certification convened by Indonesian Institute for Conflict Transformation (IICT) in 2016. Currently, I am pursuing a scholarship from Australia Awards Indonesia (AAI) to continue my study on Mediation and Alternative Dispute Resolution.